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  • February 18, 2025
Google must intervene after McDonald’s gets ‘review-bombarded’ over New York gunman’s arrest

Google must intervene after McDonald’s gets ‘review-bombarded’ over New York gunman’s arrest

Googling has been forced to remove a flood of derogatory reviews targeting the McDonald’s branch where New York shooting suspect Luigi Mangione was arrested.

Mangione, 26, was arrested in the fast food chain’s restaurant in Altoona, Pennsylvania, Monday after a five-day manhunt.

He has now been charged with the murder of the CEO of UnitedHealthcare Brian Thompson50, who was shot to death outside a hotel in Midtown Manhattan on December 4 by a masked assailant who was waiting for him.

The suspect then fled the scene, leading to a days-long manhunt before Mangione was spotted eating at a table in the McDonald’s.

Police said a customer recognized Mangione from photos of the attacker distributed by police N.Y.P.D and reported their suspicions to an employee, who then called in the tip.

But after the suspect’s arrest, the McDonald’s branch was the target of ‘review bombing’.

“This location has rats in the kitchen that could make you sick and your insurance won’t cover it,” one fake restaurant reviewer wrote in response, referencing a famous mob saying.

A woman holds a protest sign outside the Pennsylvania McDonald's restaurant where murder suspect Luigi Mangione was arrested on December 9, 2024 (EPA)

A woman holds a protest sign outside the Pennsylvania McDonald’s restaurant where murder suspect Luigi Mangione was arrested on December 9, 2024 (EPA)

“Don’t stop here if you’re an American hero. They will sell you out,” said another person wrote.

Others also deride the location as a refuge “snitches.”

Google said in a statement that it removed the reviews, saying they “violate our policies and have been removed.”

Google’s policy states that all review contributions must “reflect a real experience at a place or business” and that “content posted from multiple accounts to manipulate a place’s rating” will be removed.

Yelp was also affected a similar influx of negative reviews for the fast food industry, while X was inundated with memes comparing the situation to a storyline from HBO’s hit mob drama The sopranos.

The McDonald's branch in Altoona, Pennsylvania, where Luigi Mangione was arrested on Monday (EPA)

The McDonald’s branch in Altoona, Pennsylvania, where Luigi Mangione was arrested on Monday (EPA)

Thompson’s killing sparked a flurry of Americans on social media criticizing the health care industry for denying health insurance claims or imposing surprise fees or premiums — all rising trends, recent data shows. For some social media users, the killer was even hailed as a folk hero.

Governor of Pennsylvania Josh Shapiro Monday condemned and denounced such a response “vigilante.”

“In America, we don’t kill people in cold blood to resolve policy differences or express a point of view,” he said.

“In some dark corners, this killer is being hailed as a hero. Listen to me: he is not a hero.’

Luigi Mangione, the suspect in the murder of UnitedHealth CEO Brian Thompson in New York City (Supplied/NYPD)

Luigi Mangione, the suspect in the murder of UnitedHealth CEO Brian Thompson in New York City (Supplied/NYPD)

Mangione may have been motivated by resentment fueled by his recent experiences undergo back surgeryas he was found with a handwritten manifesto criticizing the health care system, according to police.

Another McDonald’s in Pennsylvania was bombed the following October Donald Trump donned an apron to operate the fryer and serve carefully selected customers through the drive-thru window as part of a publicity stunt for the campaign.

“Senile old man got bronzer on my fries and didn’t wear gloves,” one person joked, leaving a one-star review as part of a trend that forced Yelp to temporarily disable the restaurant review feature.

“The fries were too salty, like someone who lost a major election had already cried about them for an hour,” someone else joked before that could happen.